Alex Novikov
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My journey

Grounded in business. Focused on people.

20 years in L&D, progressing from delivery and implementation to directing company-wide learning strategy, building functions and leading organizational change.

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2022 — Present
ScalePad
Vancouver, BC

Director, Learning & Development

  • Built the L&D function from the ground up, establishing strategy, systems, governance, and executive reporting.
  • Aligned learning and talent development with organizational priorities, contributing to Best Workplace for Professional Development recognition in 2024, 2025, and 2026.
  • Led onboarding and role-based development programs achieving 95%+ new-hire satisfaction.
  • Launched company-wide AI upskilling, mentorship, and leadership development programs.
2025 — 2026
Mercor (previously Sepal AI)
Remote · Part-time contract

AI Research — Learning & Development Domain Expert

  • Provide human-in-the-loop expertise to improve large language model outputs in instructional design and workplace learning.
  • Review AI-generated content for accuracy, clarity, instructional quality, and alignment with adult learning principles.
2017 — 2022
Inovatec Systems
Burnaby, BC

Director, L&D (promoted from Tech. training specialist)

  • Built and led a training department for a complex fintech platform, partnering with senior customer-facing leaders to align learning with business needs.
  • Promoted from Training Specialist to Director to lead company-wide learning strategy.
  • Launched a three-pillar learning strategy that helped reduce regrettable turnover from 28% to 15%.
  • Built a company-wide mentorship program and implemented an LMS and digital learning library.
  • Led WalkMe digital adoption initiatives and created an English and French Zendesk knowledge base.
2016 — 2017
Simon Fraser University
Vancouver, BC

MBA

  • Master of Business Administration with a focus on strategy and organizational leadership.
  • Won 1st place in the 2017 Net Impact Sustainability Challenge.
2015 — 2016
Ness Technologies
Israel

Lead SAP IS-U Instructional Designer & Instructor

  • Led training development for a major ERP expansion at Israel Electric Corporation with multinational development teams.
  • Managed, trained, and certified a team of 10 trainers for large-scale classroom and on-the-job learning.
2012 — 2015
HIT — Holon Institute of Technology
Israel

BA, Instructional Technologies

  • Bachelor's degree in instructional technologies, completed alongside full-time work at John Bryce.
2009 — 2015
John Bryce
Israel

Lecturer, Instructional Designer & Implementation Manager

  • Led client training and implementation projects across automotive, healthcare, policing, infrastructure, and enterprise systems.
  • Earned the company’s top client satisfaction ratings for three consecutive years.
2006 — 2009
Air Force
Israel

Radar / RF Commander & Trainer

  • Commanded and trained radar/RF operators — where my foundations in instruction, discipline and leadership were built.
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